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Member Engagement and Communications Manager
About you
You’re a passionate organizer, systems thinker, and savvy communicator who knows that true social change is grounded in relationships. You believe that everyone deserves to live, work, and learn in healthy homes, schools, and communities, and understand that philanthropic investment in the communities shouldering the worst environmental harms leads to effective solutions. You have a knack for positively influencing others, adept at working with and around bureaucracy to help people take meaningful action.
About us
The Health & Environment Funders Network (HEFN) is a national membership network of over sixty foundations, donors, and philanthropic advisors interested in improving health, environmental, and equity outcomes. Our mission is to mobilize philanthropy around solutions for environmental health and justice issues. HEFN’s close-knit community invests over $200 million a year to build the power of the environmental health and justice movement, prioritizing support for affected communities and diverse organizations, at the grassroots, across the United States, and globally.
Our day-to-day work is to create experiences and resources that support funder learning, networking, and collaboration, enabling our members to make collective and better-informed impact. We are valued by our members for being nimble and responsive to emerging issues; for our caring and supportive environment; and for embracing equity and belonging.
We are BIPOC woman-led, majority BIPOC staffed and queer-trans embracing. Our small but mighty team of four works remotely and collaborates virtually from across the country. As a nonprofit, HEFN operates through a Joint Plan of Work with Virginia Organizing, a 501c(3) organization that accepts and manages funds on our behalf. Our work is guided by a national Steering Committee, currently eight leaders from HEFN’s membership.
HEFN is only as impactful as its members; the Member Engagement Manager is a new role with the goal of keeping our funder partners updated, invested and aligned around our collective work. You’ll do this through a variety of virtual touchpoints, in-person convenings, and ongoing communications channels. HEFN’s staff is highly collaborative. You will work closely with HEFN’s staff and member leaders on the following key areas of work:
Engagement Strategy: (discrete project within first three months)
- Develop a leadership engagement strategy (“ladder of engagement”) in consultation with HEFN’s Membership Committee, staff, and other philanthropy supporting organizations (PSOs), to grow membership engagement and participation. Such a strategy will look at how to engage members over time, deepening their engagement with the end goal of promoting Steering Committee membership and greater leadership in HEFN’s governance.
- Review, benchmark, and make recommendations for HEFN’s membership dues structure to the Membership Committee and Executive Director.
Relationship Building: (33%)
- Serve as a primary point person for on-going interactions between HEFN and its members
- Represent HEFN at external meetings as needed
- Staff HEFN’s Membership Committee and prepare reports as needed on HEFN’s membership for HEFN’s Steering Committee
- Cultivate and maintain key member relationships, including supporting prospective and incoming members with membership applications and website inquiries.
- Support onboarding of new members, including providing information, helping members connect to HEFN email and working groups, and arranging new member orientation as needed
Communications and Storytelling for Engagement (33%)
- Ensure HEFN’s website is up to date on a quarterly basis, including postings related to jobs, events, carousel announcements, membership information, staff and Steering Committee pages, and producing or engaging others to produce new or updated content.
- In consultation with the communications plan (under development), partner with colleagues and HEFN’s communications consultant to:
- Ensure HEFN’s blog, Giving InSight is maintained on a quarterly basis, including writing posts and engaging and supporting HEFN staff, members, and external partners in producing posts.
- Repurpose Giving InSight posts and other content for the production of a quarterly member e-newsletter
- Highlight environmental health and justice philanthropy and HEFN community voices through cross-post placements in other blogs, social media outlets, and publications.
- Ensure the production of an annual Year in Review.
- Maintain HEFN social media presence, including Facebook, LinkedIn and Twitter, repurposing content where appropriate
Event and Meeting Coordination (20%)
- Support membership meetings as needed, including planning and execution of HEFN’s annual meetings.
- Suggest and help implement additional events that may engage members, such as webinars or panel discussions.
Membership Operations (10-15%)
- Staff HEFN’s member listserv, including helping members subscribe/unsubscribe from HEFN email groups and other communications and accessing HEFN’s grant portal.
- Maintain memberships lists, including HEFN’s Salesforce database.
- Send out general membership-related correspondence
To be successful in this role, these minimum qualifications are essential:
- Five to seven years’ experience in relationship management, member engagement, or community organizing.
- Strong verbal, written and interpersonal communication skills.
- A working knowledge of social media platforms and email/listserv databases
- A working familiarity with foundations and the philanthropic system
- Self-directed with strong organizational skills
- Emotional intelligence, self-awareness, and willingness to model vulnerability
- Sensitivity to power dynamics within our member organizations and the communities we support
- Strong grounding in the principles and practice of equity, justice and anti-racism.
Additional skills that we value, but do not require:
- Visual storytelling ability and technical skills (e.g., Canva)
- Ability to facilitate and/or write persuasively in a language other than English
- Experience working with news media and culturally specific media outlets
We want our employees to enjoy benefits that make them fulfilled and productive. This is a full-time, exempt position with a salary range of $65k- $80k depending on skills and experience.
You will ideally be based in the Eastern or Central time zone, but this is not a strict requirement. Comfort working in a virtual, dispersed work environment is a must.
We are committed to the health, wellbeing and work-life balance of our team. Full-time employees receive generous benefits, including pension contributions; full health, dental, vision, and childcare benefits; as well as paid vacation, sick, parental, family, and sabbatical leave.
Applicants should submit a resume, cover letter, list of references to hefn@hefn.org no later than September 22, 2022. Applications will be reviewed on a rolling basis so early submission is encouraged.
Hiring process and timeline:
- Please submit your resume, brief writing sample (1-2 pages), and something to show us who you really are! It’s your choice – that could be a written summary or a video cover letter, or whatever showcases your passion for the work you'd be doing. Using the subject line “ Member Engagement Manager,” send those materials to hefn@hefn.org. Please include your name on any attachments. No phone calls, please.
- Applications will be reviewed on a rolling basis, and the position will be open until filled.
- We will review resumes from mid-August through mid-September and anticipate conducting phone interviews before the end of September. Shortly thereafter, those selected to advance in the hiring process will be invited to a one-hour video interview with our hiring committee. Finalists will be invited to a second one-hour interview.
- This position would ideally start ASAP before November 2023.
HEFN prioritizes an equitable and inclusive workplace. We are an equal opportunity employer with a commitment to engaging the skills and leadership of people of color; LGBTQIA+, transgender and gender non-conforming people; people of different abilities and neurodiverse identities; and other individuals from diverse backgrounds. People from these and other historically marginalized backgrounds are encouraged to apply. If you require assistance or accommodation due to disability, please email us at hefn@hefn.org
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Apr 30 2024 Zoom |
Oct 28 2024 21C Museum HotelDurham, NC |